Since 2004, Incompass Insurance Consultants has been helping homeowners, businesses, accommodation providers and property owners navigate an increasingly complex insurance landscape.
What began as a small Cape Town-based brokerage has grown into a nationally recognised insurance consultancy serving clients throughout South Africa and abroad. Today, we assist clients with personal, commercial, hospitality and short-term rental insurance, while remaining committed to the personalised service on which our business was built.
Over the years, we have developed particular expertise in the hospitality and tourism sectors, including guest houses, lodges, boutique hotels, property management companies and short-term rental accommodation. This specialist knowledge allows us to better understand the unique risks faced by these businesses and provide practical guidance when it comes to arranging insurance cover.
Despite our growth, our philosophy remains unchanged: insurance is ultimately about people. We believe clients deserve more than a call centre, automated responses and generic advice. We take the time to understand each client’s circumstances, explain options clearly and build long-term relationships based on trust, service and reliability.
Many of our clients have been with us for years, and a significant portion of our new business comes from referrals and recommendations. We are particularly proud of the positive feedback we receive from clients and the strong reputation we have built for responsive service, professional advice and ongoing claims assistance.
Our focus has always been centred around three key principles:
Professional Advice
Providing informed guidance to help clients make confident insurance decisions.
Personalised Service
Building lasting relationships through responsive, reliable and professional support.
Claims Assistance
Being there when clients need support most and helping them navigate the claims process from start to finish.
Whether you are looking to insure your home, vehicle, business, guest house, lodge, Airbnb property or commercial operation, our experienced team is ready to assist.
At Incompass, we believe that good insurance is about more than a policy document. It is about having trusted people in your corner when it matters most.